Matisse values and respects the privacy concerns of its consumers. This section describes the privacy policy and practices of matissefootwear.com. Explanations of why we request information when registering online, the types of information gathered, how this data is used, usage of this information and also how you may change or delete your information is outlined in this portion. By visiting matissefootwear.com, you are agreeing to the terms of this Privacy Policy. If you do not accept or agree with the terms or practices described in this Privacy Policy, please do not use this website.
What information is collected at matissefootwear.com?
Personal information is not required to access matissefootwear.com. In general, you may visit matissefootwear.com and view its content while remaining anonymous and not provide any personal details.
Personal Identifiable Information
Matissefootwear.com does not collect any personally identifiable information about you such as name, address, telephone number, or email address involuntarily. Personal information will be collected through matissefootwear.com when:
- You sign up on the matissefootwear.com mailing list. This option entitles you to different services and the level of services you register for determines the personal information requested. If you register for emails only, then names, date of birth and email address will be needed. There is also an optional survey form in which we ask for information on preferences to better know you as a customer. If you are under the age of 13, you will need to obtain the consent of a parent or legal guardian to join our mailing list.
- You purchase shore or other product online. If purchasing shoes or any other merchandise, your name, email address, street address, including country, shipping and billing address, daytime and evening phone number, credit card and expiration date and email address for shipping will be requested.
- You enter a contest or fill out a survey on the website. When entering a contest, filling out survey or providing any personal information, we will gather the information that you voluntarily provide.
Other Correspondence with matissefootwear.com
When questions or comments are sent to us by email, personal information from you is not collected. Only use of the personal information contained in your email such as name and email address will be used to reply to your specific question.
How the information matissefootwear.com collects is used?
The purpose of collecting personal and non-personal information by matissefootwear.com is to:
- Supply products and provide services that you have requested.
- Enable better customer service
- Provide information in response to your questions, comments or requests
- Allow for your participation in contests, surveys, events or other activities on website
- Amplify your online experience by understanding you better as a consumer and cater our services and offerings to your preferences
- Enable sending you information of our products, raise awareness of new upcoming products or special promotions or offers that you may be interested in
- Notify you about upcoming events or activities and special announcements. Use of any of the services present on matissefootwear.com is strictly on a voluntary basis; however, if you do not provide the personal information requested by us, then this may prevent certain related services available for your usage.
Will my information be shared with third parties?
As detailed in the following paragraph, we do not give, sell or otherwise transfer your personally identifiable information to anyone outside of Matisse, unless otherwise initially disclosed to you at the time of collection that your persona information may be provided to third parties. Specified below are the limited instances where we may disclose or transfer personal identifiable information:
- We may provide such information to appropriate authorities if we believe in good faith that the law requires it or for the protection of the legal rights or property of Matisse.
- As our company continues to develop, we may buy or sell our business assets. In case of such transactions, customer information is generally considered one of the transferred business assets. In accordance, you could expect that if Matisse was to be sold or merged or substantially all of its assets were sold, your information would be part of the assets transferred in a sales merger.
How may I access my information or update my information?
In order to update or modify your information:
- If you have joined the Matisse mailing list, you can update your information after logging into your account
- Send an email to the customer service representative at matissefootwear.com
How may I contact matissefootwear.com?
We strive to protect your personal information and welcome any comments and questions regarding this Privacy Policy. For any questions or comments about our information practices or about this Privacy Policy, please contact our customer service representative by email at info@matissefootwear.com through regular mail please send to Matisse Footwear 110 Maryland Street El Segundo, CA 90245 and/or by telephone inquiries at 877-640-1700.
Will this Privacy Policy change?
We reserve the right to change or modify this Privacy Policy at any time. Any adjustments will be posted here and upon posting will be effective immediately. Frequent visits to this page are encouraged to stay informed.
Matisse cares about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the age of 13.