Customer Care

Privacy Policy & Terms

PRIVACY POLICY & TERMS

General
We request that you abide by the terms and conditions outlined on this website. Please read the Privacy and Security Copyright Section, and Usage Agreement sections carefully. Your use of the Matisse website constitutes your agreement with these terms. We reserve the right to revise or change the conditions of these terms from time to time.

We use a third-party service provider to serve ads on our behalf across the Internet. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.

For more information about targeting and advertising cookies and how you can opt out, visit:

Network Advertising Initiative: http://www.networkadvertising.org/choices/

Digital Advertising Alliance: http://www.aboutads.info/choices/

Colors
Every effort to display the colors of Matisse products as accurately as possible, has been made. However, the color you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be completely accurate.

Pricing and Payment Options
While we attempt to ensure that all prices listed on our website are accurate, the possibility of error may occur. If we discover an error in the price of the merchandise that you have ordered, we will provide the option of either reconfirming your order at the correct price or cancellation of your order. If we are unable to contact you, the order will be treated as canceled.

Title to any products that you have ordered on matissefootwear.com and risk of loss or damage to products, passes to you upon delivery of the products; provided that we have received full payment for products.
Prices displayed on the Matisse website are quoted in U.S. dollars. Matisse accepts the following forms of payment for online purchasing:

* Visa
* MasterCard
* American Express

The transaction will be charged to your credit card only after verification of your card details, receipt of credit authorization, confirmation of stock availability and order ready for shipment.

Sales tax
All California residents will incur the 9.25% California state sales tax to their order total.  Any residents of other U.S. states will not be charged sales tax.

Copyright and Trademark Information
Matisse. All rights reserved.

All materials on this website, matissefootwear.com, and the site itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Matisse or its subsidiaries or affiliates or used with permission of their owners. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks, trade dress and other materials contained on matissefootwear.com, as well as the software used in the design and development of this website. All rights are reserved worldwide.

The name Matisse, the Matisse logo, and all other Matisse related marks depicted on this website, whether registered or unregistered, are trademarks or service marks of Matisse in the United States of America and in other countries.

The materials contained on matissefootwear.com are displayed only for informational and promotional purposes. The website is solely for private, personal and non-commercial use. You may download or copy materials present in this site solely for your personal non-commercial usage. However, you do not obtain any right, title or interest in any material or software as a result of any such downloading or copying. You have no right to reproduce (except for your personal non-commercial use), publish, transmit, distribute, display, remove, delete, make additions to, otherwise modify, creative derivative works from, sell or participate in any sale of, this website, any of the materials in this website, or any related software. Any other use of materials on matissefootwear.com, including reproduction for purposes other than your personal non-commercial use, modification, distribution or republication, without prior express written permission of Matisse, is strictly prohibited.

Contact Us
For additional assistance concerning online purchases, please contact us via email at info@matissefootwear.com or via mail at the following address below:

Matisse Footwear

1550 E. Franklin Avenue
El Segundo, CA  90245
PHONE (toll free): (877) 640-1700
FAX: 310-640-1800