Customer Care

Shipping Rates

Continental  US (GROUND) ( 5 to 7 days )

Less than $125 / $10.00 flat rate

$125 or more / FREE

Non-Continental US ( 5 – 10 days )

Less than $200 / $35.00 flat rate

$200 or more / FREE

Destinations considered (non-continental, US) include:

  • American Samoa
  • Federated States of Micronesia
  • Guam
  • Hawaii
  • Marshall Islands
  • Northern Mariana Islands
  • Palau
  • Puerto Rico
  • Virgin Islands
  • Armed Forces Americas
  • Armed Forces Europe
  • Armed Forces Pacific

International (outside the US and its territories) ( 3-5 days ) ALL SALES ARE FINAL

Less than $200 / $25.00 flat rate *duties and taxes are PAID by Matisse

$200 or more / FREE *duties and taxes are PAID by Matisse