Route Package Protection

Domestic orders of $75+ before shipping and taxes receive free ground shipping. Free shipping promotion is only valid for shipping addresses in the continental United States.

Orders are fulfilled Monday - Friday from Los Angeles, CA during our business hours of 8 AM - 4:30 PM PST. All orders, including express shipments, are processed and shipped within three business days of their order date. Orders must be placed by 7 AM PST for same day processing.

Holiday Shipping Cutoffs

Please place orders by the following dates to ensure a 12.24 delivery.

Ground Shipping - 12.13 7AM PST

Expedited Shipping - 12.19 7AM PST

We are happy to offer Route shipping insurance. Selecting at checkout will protect your package from loss, damage or theft.

For more information, please visit our shipping page.

We offer free returns and exchanges for all U.S. orders within 30 days of the shipping date. Items must be returned unworn and in their original packaging. Items marked final sale and worn or otherwise used merchandise cannot be returned or exchanged. Gift cards, original shipping costs including the $10 flat rate shipping fee, and Route shipping insurance are not refundable.

Holiday Return Policy

U.S. orders placed between November 12th and December 25th will have an extended 60 day return period beginning the date your order was shipped.

For our full return policy and to begin your return, please visit our return center.